Answers to common questions, and a direct line to us for everything else.
Nothing — PeerPath is free for students and mentors. See the Pricing page for details. No payment method is ever requested.
Go to Bookings in your dashboard and choose Reschedule or Cancel. Since there's no payment involved, cancelling is free — but please cancel as early as you can so your mentor can offer the slot to someone else. Your mentor is notified by email either way.
Use "Request a Mentor" below — tell us the university and major, and we'll prioritise finding one for you.
Every mentor confirms their university email and current enrolment before their profile goes live, and profiles are spot-checked regularly.
You'll join a 60-minute video call over Zoom or Google Meet. Afterwards, you'll get a short summary and suggested next steps in your dashboard.
Yes — gender is an optional filter when searching for mentors, alongside university, major, career interests and areas of expertise.
No — mentors also help after you're admitted, with things like accommodation, banking, healthcare, homesickness and settling into student life.
Open the app, switch to the Mentor role, and fill in your university, major, expertise and a short introduction. Requests then arrive in your mentor dashboard.
Every slot must be at least 24 hours from right now — this gives your mentor time to prepare and respond. Slots inside that 24-hour window are shown greyed out and can't be selected.
Yes — you'll get an email the moment you request a session, another when your mentor approves, declines, or reschedules it, and one if either of you cancels. Our admin team is copied on every email for quality and safety.
Pick what you need — each opens a short form.